The referral procedure is straightforward. Your vet may suggest a referral to Scottish Vet Referrals, or you may request one from your vet. Once your own vet has sent through your contact details and your pet's medical history, we will phone you to arrange an appointment.

We appreciate that being referred on to another veterinary practice can often cause a lot of worry.  We will work hard to put you at ease every step of the way.

Prior to arrival

You will have spoken to one of our team to arrange an appointment time and been sent email confirmation along with information sheets regarding the consultation process, directions to the practice, pet insurance claims (if applicable) and payment methods.

What to bring

  • Your pet and yourselves
  • Any medications your pet currently receives
  • Your Insurance policy documents if applicable
  • A signed and completed Insurance form.

Upon arrival

When you arrive at Scottish Vet Referrals you will be welcomed into our relaxed and spacious waiting area.  Registered Veterinary Nurses, Lauren and Kerry, will be on hand to answer any immediate questions. 

Had a long trip?  Refreshments for you and your pet will be provided.

 In addition, the Inverness campus boasts over 30 acres of high quality parkland to walk your dogs or just stretch your legs.

The Consultation

Our clinicians will take you to one of our dedicated consulting rooms where your pet will be examined.  You will be key in the investigation process, so we set aside 30 minutes for the physical exam and to talk things over with you. 

After the consultation

Sometimes we will need to admit your pet for further investigations or treatment. Our separate kennels and cattery with underfloor heating will ensure keep your pet is comfortable and warm.

Our Registered Veterinary Nurses will be with your pet every step of the way, and will treat them with the respect and care they would their own.

Costs

Nobody enjoys talking about the cost of private veterinary care.  We will always give you a detailed estimate for treatment of your pet prior to commencing any treatment.  If the plan changes at any point and the costs are likely to change, we will keep you abreast of these changes (unless the situation is an emergency).  You will have already been sent an information sheet on our payment methods and pet insurance claims policies.  Our initial consultation fee is £105 incl vat.

Should your pet need to stay overnight

Should your pet require care at the practice overnight, a qualified Registered Veterinary Nurse will remain on-site to look after them and ensure they are well cared for.

Should you be visiting Inverness and wish to stay overnight

There are several nearby pet-friendly hotels close to the Scottish Vet Referrals, including:

Holiday Inn Express Inverness
Stoneyfield
Inverness
IV2 7PA
Tel: 0871 902 1615

The Kingsmills Hotel & Kingsclub
Culcabock Road,
Inverness,
Scotland,
IV2 3LP
Tel: 01463 237 166

Macdonald Drumossie Hotel
Old Perth Road
Inverness
IV2 5BE
Tel: 0344 879 9017

Things to do

Just 5 minutes from the practice is Simpsons Garden Centre, boasting a fabulous little restaurant and excellent garden and home store.

Simpsons Garden Centre
Inshes
Inverness
IV2 5BA
Telephone: 01463 250 200

Inshes Retail park, approx 1 mile away, offers retail therapy and some dining options, including Dobbies Garden Centre which allows dogs into the outdoor patio area of the restaurant.

Dobbies Garden Centre
Inshes Retail Park
Inverness
IV2 3TW

The campus itself has a pedestrian path to the neighbouring Inverness Retail park where again you will find a variety of stores and dining options.

To refer an animal or seek advice, please call our office on 01463 218822 or email info@scotvetref.co.uk